Careers

We are seeking a skilled Full Stack Developer to build a robust, user-facing platform.

This role will be responsible for developing scalable front-end and back-end infrastructure, ensuring seamless integration with AI components and a superior user experience.

Responsibilities

• Platform Development

  • Develop scalable back-end systems and APIs.

  • Integrate designs into front-end interfaces for the platform using modern frameworks (e.g., React, Angular).

• System Integration

  • Collaborate with AI and ML engineers to deploy models into production environments.

  • Ensure secure and efficient data flow between front-end, back-end, and AI systems.

• Scalability and Performance

  • Optimize platform performance, ensuring low latency and high availability.

  • Implement systems through cloud-native architectures for scalability.

• User Experience

  • Work with UX designers to maintain intuitive, industry-focused interfaces.

  • Incorporate user feedback to iterate and improve platform functionality.

• Industry Alignment

  • Tailor platform features to meet specific industry workflows and requirements.

  • Stay informed on industry standards to ensure compliance and relevance.

Qualifications

• Bachelor’s in Computer Science or related field with 5+ years of full-stack development experience.

• Proficiency in front-end (React, Vue, Angular) and back-end (Node.js, Python, Go) technologies.

• Experience with API design, cloud platforms, and microservices architectures.

• Familiarity with AI/ML system integration is a plus.

• Strong focus on delivering secure, scalable, and user-friendly applications.

We are seeking a skilled Machine Learning Engineer . This role will focus on ensuring robust, scalable, and secure deployment of AI systems, optimizing their performance for real-world industry applications.

Responsibilities

• Deployment Architecture

  • Design and implement scalable deployment pipelines for LLMs and RAG systems on cloud platforms.

  • Ensure high availability, fault tolerance, and low-latency performance in production environments.

• Model Optimization

  • Optimize LLMs and RAG systems for inference, reducing latency and resource consumption.

  • Implement quantization, pruning, and other techniques to enhance deployment efficiency.

• System Integration

  • Collaborate with full-stack developers to integrate LLM and RAG systems with platform APIs and infrastructure.

  • Work with data engineers to ensure seamless data flow for real-time RAG retrieval.

• Monitoring and Maintenance

  • Develop monitoring tools to track model performance, drift, and system health in production.

  • Implement automated retraining and updating pipelines to maintain model accuracy.

• Compliance and Security

  • Ensure deployed systems adhere to industry-specific regulatory and ethical standards.

  • Implement security measures to protect sensitive data and model outputs.

Qualifications

• Bachelor’s or Master’s in Computer Science, Machine Learning, or related field with 5+ years of experience in ML system deployment.

• Expertise in deploying LLMs and RAG systems using frameworks like TensorFlow Serving, ONNX, or TorchServe.

• Proficiency in cloud platforms (AWS, GCP, Azure) and containerization tools (Docker, Kubernetes).

• Experience with monitoring tools (e.g., Prometheus, Grafana) and CI/CD pipelines for ML systems.

• Strong understanding of data security, privacy, and industry-specific compliance requirements.

We are seeking a Head of Marketing to lead our global marketing organization and define the brand, demand generation, and go-to-market strategy for a high-growth enterprise AI company operating at the intersection of technology and the utility industry. This executive will be responsible for driving measurable growth through strategic marketing leadership, brand development, and data-driven execution. The Head of Marketing will ensure our marketing strategy not only accelerates revenue but also strengthens our position with utilities, EPCs, manufacturers, and the broader power sector ecosystem.

Responsibilities

• Strategic Leadership

  • Define and lead the global marketing vision, strategy, and operating model to support company growth objectives.

  • Partner with executive leadership to align marketing with corporate strategy, sales, product, and customer success.

• Go-to-Market Execution

  • Develop and oversee integrated marketing campaigns that drive pipeline creation and revenue growth.

  • Ensure alignment of product marketing, field marketing, and demand generation with enterprise AI and utility industry requirements.

• Brand and Market Positioning

  • Establish and evolve the company’s brand identity as the category leader at the intersection of AI and utilities.

  • Represent the company at industry events, customer forums, and thought leadership platforms.

• Revenue and Growth Accountability

  • Build a metrics-driven marketing organization accountable for pipeline influence, customer acquisition cost, retention, and lifetime value.

  • Partner with sales leadership to drive regional and global growth strategies.

• Team Leadership and Development

  • Lead, develop, and scale a high-performing marketing organization across brand, communications, product marketing, and demand generation.

  • Implement best practices, processes, and systems to enable marketing excellence at scale.

• Industry Engagement

  • Leverage deep knowledge of the utility sector, including stakeholder dynamics and regulatory frameworks, to tailor messaging and campaigns.

  • Maintain visibility into industry trends and competitive landscape to inform strategic decisions.

Qualifications

• Progressive marketing leadership experience in enterprise software or SaaS.

• Proven track record of scaling global marketing organizations in high-growth technology companies.

• Experience driving measurable pipeline and revenue growth through integrated demand generation and go-to-market execution.

• Direct exposure to the utility industry, with a strong understanding of stakeholders across utilities, EPCs, and manufacturers. (Not required, preferred)

• Expertise in enterprise software marketing, including product marketing, partner marketing, and account-based marketing.

• Strong background in brand development and corporate communications, with experience elevating a company to category leadership.

• Demonstrated success working cross-functionally with sales, product, and customer success at the executive level.

• Board- and investor-facing experience with strong communication and executive presence.

We are seeking an in-house Customer Success Manager (CSM) who oversees Account Management and CSMS in Channel Partner Programs.

Key Responsibilities:

 Onboarding and Enablement

• Oversee end-to-end onboarding process of new customers (both self-onboarding and enterprise-assisted), including initial set-up, training program, data validation, and providing training/assistance for improved coordination scoring.

• Collaborate to ensure the standardized self-onboarding or partner assisted onboarding process is seamless and can be handed off to Partner CSM where applicable.

Feedback Management

• Act as the main conduit to Utilen for feedback, insight into customer issues and usage, missing or desired functionalities, and direct interactions to inform product and function improvements.

• Prioritize voice-of-the-customer.

Customer Success Program Growth

• Monitor coordination and performance scoring and metrics to drive proactive interactions and lead training on improving scores to encourage full use of the platform.

• Target key accounts to provide suggestions and assistance tailored to customer needs to improve scoring/metrics against platform KPIs.

House Accounts

• Manage House Accounts where a partner is not able to facilitate the onboarding and success of the customer.

Partner Program CSMs Coordination

• Train, monitor and liaise with key partner personnel who act as CSMs for their respective accounts. Ensure expectations are clearly set and program tools and support are fully optimized to ensure seamless onboarding processes, feedback collection and data validation. Audit partner performance regularly to ensure alignment with Utilen standards.

Cross-Functional Collaboration

• Liaise with the product team to relay VOC feedback and influence the development of new functions based on customer needs. Receive detailed training and have a deep understanding of platform capabilities, applications and functionality in order to be able to train and empower other CSMs. Collaborate with revenue generation to ensure VOC is heard in relation to opportunities for value-added interaction points or points of friction where value is not understood by the customer.

Variable Testing Collaboration

• Collaborate with product and revenue generation teams to execute variable testing scenarios and collect data for the implementation of new features, interaction refinements, talk tracks, training, etc.

We are seeking an experienced Sales Engineer with a background in both enterprise software and the utility industry.

This role is responsible for providing technical expertise throughout the sales cycle, ensuring our solutions are effectively aligned with customer requirements, and serving as a trusted advisor to stakeholders across utilities, EPCs, and manufacturers. The Sales Engineer will work closely with account executives, product teams, and customers to bridge the gap between technical capabilities and business outcomes.

Responsibilities

• Technical Pre-Sales Support

  • Partner with account executives to engage with prospects, lead technical discovery, and design solutions that align with customer requirements.

  • Deliver technical presentations, product demonstrations, and proof-of-concepts tailored to utility industry use cases.

• Solution Design and Architecture

  • Translate business requirements from utilities and EPCs into technical solutions leveraging our AI platform.

  • Provide input to product and engineering teams on customer needs, integrations, and feature requirements.

• Customer Engagement

  • Serve as the primary technical contact for prospective customers during the sales process.

  • Build trusted relationships with utility stakeholders, understanding organizational structures, job functions, and decision-making processes.

• Cross-Functional Collaboration

  • Collaborate with product, engineering, and implementation teams to ensure seamless handoffs from pre-sales to deployment.

  • Contribute technical expertise to proposals and partner initiatives.

• Market and Industry Expertise

  • Maintain a deep understanding of utility workflows, regulatory requirements, and stakeholder priorities.

  • Monitor industry trends and emerging technologies to advise customers and influence internal roadmap discussions.

Qualifications

• 7+ years of experience in a sales engineering, solutions engineering, or technical role at a SaaS or enterprise software company.

• Background in the utility industry with an understanding of EPCs, utilities, and related stakeholders.

• Strong technical foundation with experience in SaaS architectures, APIs, integrations, and enterprise IT environments.

• Proven ability to communicate complex technical concepts to both technical and non-technical audiences.

• Experience supporting enterprise sales cycles with measurable revenue impact.

• Track record of working cross-functionally with sales, product, and engineering teams.

We are seeking a Senior Regional Account Manager with extensive experience selling SaaS and enterprise software solutions, including a strong background in the utility industry.

This role is responsible for driving revenue growth within a defined territory by managing strategic accounts, developing new customer relationships, and expanding our footprint with utilities, EPCs, and manufacturers. The ideal candidate combines a proven track record of enterprise software sales with a deep understanding of how utility industry stakeholders operate and make decisions.

Responsibilities

• Territory and Account Management

  • Develop and execute a strategic sales plan for the assigned region to achieve and exceed revenue targets.

  • Manage relationships with utilities, EPCs, and manufacturers, identifying expansion opportunities and cross-sell.

• Sales Execution

  • Lead complex enterprise software sales cycles from initial engagement through negotiation and close.

  • Partner with Sales Engineers and internal stakeholders to align technical and business requirements with our solutions.

• Customer Engagement

  • Build and maintain executive-level relationships within key accounts.

  • Serve as a trusted advisor by understanding customer goals, organizational structures, and operational priorities.

• Forecasting and Reporting

  • Maintain accurate pipeline forecasts and account plans.

  • Report on regional performance, market dynamics, and competitive landscape to executive leadership.

• Cross-Functional Collaboration

  • Work closely with marketing, product, and partner teams to support go-to-market initiatives.

  • Provide customer feedback and market insights to influence product development and strategic planning.

Qualifications

• 15+ years of experience selling SaaS or enterprise software solutions with consistent quota achievement.

• Minimum 5 years of direct experience selling into the utility industry, including to utilities, EPCs, or manufacturers.

• Proven ability to lead and close large, complex enterprise sales cycles with measurable revenue impact.

• Strong understanding of utility industry stakeholders, including decision-making processes, regulatory considerations, and operational workflows.

• Demonstrated success managing strategic regional accounts and building long-term customer relationships.

• Excellent communication, negotiation, and executive engagement skills.

We are seeking an experienced Channel Partner Program Manager to lead the design, execution, and growth of our global partner ecosystem.

This role will be responsible for building a scalable partner framework that drives measurable revenue growth, deepens engagement with utilities, EPCs, and manufacturers, and strengthens our position within the power and utilities sector.

Responsibilities

• Program Design and Strategy

  • Define and operationalize a global partner program, including tiering, incentives, and performance metrics.

  • Align partner strategy with company objectives to accelerate growth through indirect channels.

• Partner Recruitment and Development

  • Identify, recruit, and onboard high-value channel partners, with a focus on end customers, distributors, and manufacturers in the power industry.

  • Establish structured enablement programs to ensure partner success and revenue contribution.

• Execution and Performance Management

  • Implement governance, tools, and analytics to monitor and optimize partner performance.

  • Work cross-functionally with sales, marketing, and product to ensure partners are fully supported and integrated into go-to-market efforts.

• Revenue Accountability

  • Drive measurable partner-led revenue targets and report performance to executive leadership.

  • Expand the partner ecosystem to increase market coverage and penetration.

• Industry Engagement

  • Represent the company in partner, industry, and customer networks.

  • Maintain knowledge of regulatory, technical, and market dynamics in the power sector to ensure program alignment.

Qualifications

• 10+ years of experience in SaaS partner or channel program leadership roles.

• Demonstrated success building and scaling global partner ecosystems with material revenue impact.

• Direct experience with EPCs, utilities, and manufacturers in the power industry.

• Strong background in channel program architecture, including enablement frameworks and incentive design.

• Proven ability to manage cross-functional initiatives and deliver results in high-growth environments.